Power BI Unlocks Sales Insights and Empowers Teams at Accent Fairchild

About Accent Fairchild

Founded in 1974 and based in Quebec, Accent-Fairchild Group is Canada’s premier manufacturer and distributor of home and housewares products and Canadian partner to some of the world’s most respected homeware brands.

How Accent Fairchild used Blue Sky ERP’s Power BI suite to drive smarter selling and democratize data

In the fast-paced world of manufacturing and distribution, having instant access to reliable data can make all the difference. For Accent Fairchild, a Quebec-based manufacturer known as a dependable, value-add partner for Canadian retailers, gaining visibility into sales performance and customer trends was a strategic priority.
That's why the company turned to Blue Sky ERP’s standard Power BI reporting suite for Epicor ERP—a game-changer that’s helping them see their business more clearly and make better decisions, faster.

From Trial and Error to Data-Driven Decisions

Before Power BI, Accent Fairchild relied on manually configured reports, which lacked dynamic capabilities critical for smart data analysis. They tried several other reporting tools, but none seemed to offer the intelligent reporting views, integrations, or a quick path to deployment that Blue Sky’s solutions offer. 
Now, with Blue Sky ERP’s prebuilt Power BI reports, the sales team can instantly view key performance indicators like:

• Sales by customer, product, region, or rep
• Actual to Budget Analysis
• Real-time trends and year-over-year comparisons
  
  

“We used to receive regular requests from the sales team to help them modify their reporting views. Now they have the independence to slice and filter in real-time—right from the dashboard,” says Galit Zeira, Senior Director of Business Optimization. “It’s not just faster—it’s smarter.”

Dynamic Data for a Dynamic Market

The Power BI Sales Report in particular has become the cornerstone of sales analytics, providing insights into the data that were previously unavailable, thanks to new slicers and filters, multi-report views. With visual dashboards accessible from any device, reps and managers alike are aligned on what’s happening.
“Being able to dynamically view, compare, and manipulate data instantaneously and easily allows us the flexibility to make quick decisions, which is critical in a fast-paced environment like ours,” says Galit Zeira. “That has changed how we plan, prioritize, and perform.”
The team can easily drill down to see who’s buying what, identify at-risk accounts, or spot upselling opportunities—turning raw data into revenue-generating insight.

Empowering More Than Just Sales

Although sales was the initial focus, the impact of the Power BI rollout has extended across departments. With secure, role-based access to dashboards, team members—from operations to finance—now have data at their fingertips.

This democratization of data is a major cultural shift for the company.

“It’s not just the analysts or IT folks who have access anymore,” notes Galit Zeira. “Power BI has made data something everyone can use—not just understand, but act on.”

Built for Epicor. Customized for Growth.

Because the reports were designed specifically for Epicor ERP, implementation was quick and smooth. Blue Sky ERP’s Power BI suite plugs directly into Epicor’s data model, saving Accent Fairchild months of development time.

And as the company grows, the flexibility of Power BI means new reports and KPIs can be added with ease—no need to reinvent the wheel.

Looking Ahead

Accent Fairchild is just getting started. With new insights fuelling strategic conversations across the business, the company is exploring additional dashboards for inventory, production, and customer service.
But for now, the biggest win is clear:

“We’re not chasing reports anymore—we’re chasing results,” says the Nathaniel Port CFO.